Director of Clinical Services - Pharmacy

Job Locations US-MA-Tewksbury
Full-Time Exempt


Join our team of talented healthcare professionals! CompleteRx has an opening for a Clinical Director to provide strategic direction in clinical pharmacy program development and deployment at our partner SOPS facilities located throughout Massachusetts. The System Clinical Director will establish relationships with key medical staff and hospital executives and act as a liaison between CompleteRx and clinical committees (i.e. Pharmacy & Therapeutics, etc.) to coordinate formulary management initiatives, medication use policies, procedures and protocols.


Facility Overview:

As a System Clinical Director, you will assess clinical programs, develop perfomance improvement plans for over 40 locations inclusive of acute care, LTAC and behavioral health facilites.  This position is located in Tewksbury, MA.  The core business hours are Monday - Friday 8am-5pm.


Why Join CompleteRx?

At CompleteRx, we believe healthcare should be about serving others.  That's why our mission is to deliver better care and better service, through innovation. The goal of our exceptional teams is to perform like champions.  This means we are committed to being the best at delivering quality care to the patients we serve.  Each team member's dedication is essential to meeting and exceeding the needs of our patients and families.




What You Will Do

  • Facilitate implementation of clinical and pharmaco-economic programs at SOPS pharmacies
  • Perform regularly scheduled assessments of all SOPS pharmacies to assess implementation status of clinical and pharmaco-economic programs
  • Provide regular communication to key medical staff members and clinical administration team members regarding key initiatives for area of responsibility
  • Maintain systems to measure improvements in quality, cost or patient care
  • Develop and administer training and education programs for area of responsibility
  • Mentor and assist in training of pharmacists
  • Positions CompleteRx as an industry expert in Clinical Programs & Initiatives
  • Promotes the CompleteRx brand through publishing, presenting, and participation in industry associations to improve brand awareness



What You Will Need 

  • Pharm.D, Masters, or advanced degree in pharmacy.  Completion of a Pharmacy residency preferred
  • Currently licensed to practice pharmacy in State of Massachusetts
  • Minimum five years of experience and knowledge related to clinical pharmacy program administration. Prior multi-site or system experience preferred.
  • Experience in residency program development or experience as a preceptor
  • Proficient in the Microsoft Office Suite of products, with advanced working knowledge of Microsoft Excel
  • Valid driver’s license
  • Excellent communication skills



Compensation & Benefits:

As an employee of CompleteRx, your commitment to learning will be encouraged and supported through ongoing training and professional development. We nurture a collaborative, high performance culture and offer a challenging career along with a comprehensive benefit package. 


  • Medical, dental, vision: As a healthcare leader, we know how important it is to have good coverage. Employees can tailor the right combination of plans to fit their needs.
  • Flexible spending account: We offer flexible spending accounts for healthcare and dependent care. Employees can use this benefit to build up savings for eligible expenses.
  • Vacation and sick time: Eligible employees enjoy generous time off.
  • Continuing education: Eligible employees have access to a full complement of continuing-education courses as well as a wide variety of career development opportunities.
  • 401(k) plans:  CompleteRx provides a 401(k) plan with match.
  • License Reimbursement
  • Short and Long Term Disability



Company Description:

Founded in 1998 as a service-driven organization with a strong sense of community, CompleteRx embarked on a strategy to become the employer of choice in hospital pharmacy management and consulting. Since our founding we believe our success has been driven by our employees who are our most valuable resources. We believe the very best outcomes are accomplished when all employees share a sense of mutual ownership for successful results and where each employee accepts personal accountability for their individual contributions. These beliefs are the core of our Team Covenant which guides all of our actions to the patients we care for, hospitals we support and fellow employees we work alongside of.


CompleteRx is an Equal Opportunity Employer by choice.


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